LAST UPDATED OCTOBER 13, 2026

Terms of service

Hotel Lobby AI creates a personalized studio-performance video from two photos. An available session is sold as a one-time purchase. No subscription is required.

Your photos and permission

You must be at least 18 years old and have permission from each person pictured. Use adult subjects only. You are responsible for the rights to anything you submit. Do not upload someone’s image to impersonate, deceive, harass or humiliate them. Our Acceptable Use Policy applies to every session.

What a session includes

A session creates a 10-second personalized studio-performance video with an audio track. AI may change facial details, clothes, movement or expressions, and exact motion or lip synchronization is not guaranteed. No rights to third-party music are included.

Processing and review

BeatAPI creates new videos from your two photos; earlier orders may still use SeeAPI. Content checks take place before generation and before delivery. A session may be refused if it violates our acceptable-use rules. A technical completion does not guarantee an exact likeness or a particular artistic result.

Payments

When orders are available, payment is handled by Waffo Pancake. The checkout shows the final amount, including any applicable taxes. Your session begins only after payment is confirmed. Orders created while signed in are linked to your account and require that account to view. Keep links for older guest orders private: anyone with that link may view the delivered video.

Delivery and refunds

Progress and delivery are available on your order page. Timing depends on demand and content review. If we cannot deliver a playable video due to a technical failure, contact support to request a refund. Please read our Refund Policy before buying.

Contact

For questions, order support or content reports, email support@createhotellobby.com.